Introduction and Scope:
In 2021, the Open Networks Project published the ENA Open Network Project Queue Milestones User Guide to establish more consistent application of Queue Milestones across DNOs (see section 3.30). UK Power Networks applied this policy to large generation and demand projects.
In 2023, Ofgem and DESNZ published a Connections Action Plan that set out key areas of action to reduce connection timescales including a requirement for DNOs to review and improve the application of Milestones. Following completion of this action, the 2021 document has been updated to reflect the requirements of the Connections Action Plan by:
The objective of Milestone Management is to free up capacity by removing slow moving/stalled projects from the connection queue. UK Power Networks will establish Milestones (contractual commitments) when a connection offer is accepted and monitor progress against these Milestones. The revised industry document is published here and updated Milestones will be included in Connection Offers where the application date is on or after 01st October 2025 for:
UK Power Networks will periodically review the progress of projects against the Milestones and where appropriate may terminate any project that cannot evidence suitable progression. UK Power Networks will take into account any issues outside of the customer's direct control that have delayed or prevented achievement of the Milestones, and consider termination of projects as a last resort.
The Milestones and Timescales
Connection Milestones form the basis of Milestone Management and are included to in-scope contracts (quotations) which, if accepted, enables UK Power Networks to monitor the progress of customers to meet their connection dates and utilise the capacity they have applied for. A summary of the Milestones and timescales is shown below.
| Milestone Description | Timescale by which the Milestone completion must be evidenced. |
|
1: Initiated statutory consents including Planning Permission.
You have initiated statutory consents including Planning Permission for the development of your Site. |
Within 2 months of quote acceptance |
|
2: Secured statutory consents including Planning Permission.
You have secured statutory consents including Planning Permission for the development of Your Site. |
Within 12 months of quote acceptance |
|
3: Land Rights.
You have obtained the necessary land rights for the development of Your Site. |
Within 2 months of quote acceptance |
|
4: NESO Interface.
Where a NESO Assessment of your connection is required, you will need to complete all of your obligations:
|
Generation: within 24 months
Demand: within 12 months |
|
5: Contestable Design Works Submission.
If applicable, You have submitted a compliant design for the contestable design works. |
Within 6 months of planning permission being secured |
|
6: Provision and agreement of Construction Plan.
You have provided an agreeable Construction Plan (and/or ICP programme of works) demonstrating how You will achieve the agreed connection date. |
Within 6 months of planning permission being secured |
|
7: Project Commitment.
You must demonstrate that the project has the necessary Project Commitment / backing which is necessary for it to proceed. |
As per Construction Plan |
|
8: Project Construction.
You must commence and complete the construction of your Works in line with the Construction Plan including any interim construction milestones. |
As per Construction Plan |
* the timescales noted apply if your Connection Date is within 5 years. If your connection date is more than 5 years, longer timescales are offered.
** If Milestone 4 applies (NESO Interface) no other milestones apply until you complete any requirements following the NESO Assessment. All other Milestones are set from the date Milestone 4 is concluded.
Evidence
Customers are required to provide timely evidence of their progression towards meeting the milestones. The table below summarises the evidence that UK Power Networks requires and further details can be found in the 2025 Milestone Management User Guide.
| Milestone Description | Evidence Required |
| 1: Initiated statutory consents including Planning Permission | Planning Application reference number, viewable on LPA website. Customers may supply copies of planning approval documentation. |
| 2: Secured statutory consents including Planning Permission | Applicant to confirm that planning consent has been secured with relevant planning notice reference, and the approved Planning Notice / status is viewable on LPA website. |
| 3: Necessary Land Rights |
The Customer will provide documentation to demonstrate that, with respect to the land
on which the connection or substation is situated, it:
|
| 4: NESO Interface |
If applicable:
|
|
5: Contestable Design Works Submission |
Customers have submitted contestable design submission. This will be the full design unless the DNO agrees to accept partial design submissions reflected on the M6 Construction M6, in which case this is the first submitted design. |
| 6: Provision and agreement of Construction Plan |
Customer's and/or ICP programme of works that demonstrates when project construction will commence and complete and how the project will be ready for the connection date.
The programme may include interim construction milestones to demonstrate progress towards construction completion. (Including partial design submissions). Additional evidence may be required to demonstrate sufficient project progression if the construction start date is more than 12 months after agreement of the construction plan. |
| 7: Project Commitment |
Where the DNO is not completing contestable works:
Where the DNO is completing contestable works:
Alternatively, and where applicable, these are other acceptable forms of financial
commitment:
|
| 8: Commence and complete the construction of Customer Works | Commencement of substantive works at the customer's project site. Additionally, the customer must maintain clear progress as per the construction plan agreed with the Network Company by achieving any additional interim target dates, up to and including the completion of all customer works |
Milestone Remedy Notice Period
The Milestone Management process includes a Remedy Notice Period to allow customers to manage reasonable delays without the risk of immediately terminating their quote if they fail to meet an agreed milestone. Where a delay to a project has impacted the Milestone date, UK Power Networks will allow the Customer some additional time to rectify the issue, the Milestone Remedy Notice Period.
If the Customer has not provided to the DNO the required evidence that a Milestone has been met by its Timescale date, or where the evidence provided is considered by the DNO to be insufficient UK Power Networks will notify you and commence the termination process as follows:
Please notify UK Power Networks as soon as possible if you experience a delay outside of your control (see below) as UK Power Networks may, at its discretion, agree revised Milestone dates
Issues outside customer's control
The Connection Milestone Management process recognises that there may be a small number of exceptional issues that Customers cannot control and which may lead to project delays. Delays occurring because of such issues may not trigger the Milestone Remedy Notice Period, provided that the Customer engages with UK Power Networks and, acting in good faith, evidence the issue. Examples of such exceptional issues include:
Where a project experience delays because of the above the Customer must discuss the specifics of the delay with the UK Power Networks at the earliest opportunity; and provide reasonable evidence to justify the specific delay.
Where the Customer provides evidence that the Milestone was not met due to events outside its control, UK Power Networks can, at its discretion, issue a variation to the Milestone date(s).
The ENA Milestone Management User Guide
Please refer to the Industry Milestone Management user Guide published August 2025 here.